1992
Cottage Home Care Is Founded
In a single Queens office, a vision took shape — that home care could feel personal, familiar, and human. Three caregivers. One mission. The rest is the company you see today.
The Cottage Story
Specialized care provides seniors and individuals with complex health needs the support they need to live safely and comfortably at home.
Our Career
Built on Care, Grown Through Community
Cottage Home Care Services was rebuilt by Navin Shivpal just before the pandemic, starting from a small, struggling setup in Queens. Instead of rushing growth, he focused on fixing the foundation—improving care quality, supporting caregivers, and building reliable systems.
From a team of just three, the company grew to over 3,000 caregivers across New York. This growth was driven by investing in people through programs like the Brooklyn Institute of Vocational Training and Care Guide Training Institute, creating real career opportunities.
“This isn’t just about business. It’s about helping humanity,” Shivpal says. By combining workforce development with culturally aligned care, Cottage Home Care continues to expand while staying focused on empowering families and communities.
Our Journey
34+ Years of Milestones
From a small neighborhood agency to one of New York's most trusted home care organizations — here's how we got here.
2005
First Joint Commission Accreditation
Cottage receives its first Joint Commission Gold Seal — a national recognition of our commitment to quality, safety, and continuous improvement.
2010
Expanded to 5 Boroughs & Long Island
Growing demand drives expansion across all five New York boroughs and Nassau/Suffolk counties, bringing our caregiver team to over 400 strong.
2016
Specialized Dementia Care Program Launched
We launch a dedicated Alzheimer's and dementia care certification program — training 200+ caregivers in specialized memory care within the first year.
2020
Serving Families Through a Pandemic
During COVID-19, Cottage never stopped. We adapted protocols overnight, secured PPE for our entire caregiver team, and kept 10,000+ homebound clients safe.
2024
Rated #1 Home Care Agency in New York
For the third consecutive year, Cottage Home Care is named the top-rated home care agency in New York by independent client satisfaction surveys.
2025
Expansion Into Maryland & New Jersey
Cottage Home Care extends its compassionate care model to Maryland and New Jersey — bringing our trusted caregivers, RN-supervised care plans, and 24/7 support to thousands of new families across both states.
2026
Michigan & Miami: Our Newest Chapters
Cottage Home Care launches operations in Michigan and Miami, Florida — marking our first presence in the Midwest and South Florida. With deep roots in compassionate, community-based care, we're proud to bring the Cottage difference to even more families nationwide.
Why Us
Why Families Trust Us
Simple, transparent, and focused entirely on the well-being of your loved ones.
Safety First
Rigorous vetting and continuous training ensure that our caregivers provide a secure environment.
Flexible Care
From few hours a week to 24/7 support, our flexible care plans adapt to your changing needs.
Open Communication
Regular updates and transparent dialogue keep families informed and involved in care decisions.
The People Behind the Care
Meet Our Leadership Team
Experienced, passionate, and deeply committed to raising the bar for home care — in New York and across the country.
Navin Shivpal
Chief Executive Officer (CEO)
Navin Shivpal leads Cottage Home Care across 15+ states with a model of cultural and linguistic matching — pairing caregivers with clients by shared language, food, and tradition while building skilled employment pathways through Brooklyn vocational training institutes.
Nusrat Shova
Chief Operating Officer (COO)
Nusrat Shova leads our operations, ensuring compliance, quality, and operational excellence across all locations. She has been with the company since the beginning and has seen it grow from a small, struggling setup in Queens to a company that is now serving clients across the country.
Osama Aumey
Country Manager
Osama Aumey leads our country operations, ensuring compliance, quality, and operational excellence across all locations. He has been with the company since the beginning and has seen it grow from a small, struggling setup in Queens to a company that is now serving clients across the country.