Meet the trained, screened, and multilingual staff behind Cottage Home Care — dedicated to compassionate in-home support for families nationwide.
Navin Shivpal
Chief Executive Officer (CEO)
BIO
Navin Shivpal is the Chief Executive Officer (CEO) of Cottage Home Care, one of the nation's fastest-growing multilingual home care organizations, operating across more than fifteen states with over 15,000+ caregivers serving clients nationwide.Under his leadership, Cottage Home Care delivers home health aide, personal care, and skilled nursing services through Medicaid, Managed Long Term Care, Community First Choice, and Private Pay programs — built around a model of cultural and linguistic matching that pairs caregivers with clients by shared language, food, and tradition.Shivpal also founded two Brooklyn vocational institutions — the Brooklyn Institute of Vocational Training and the Care Guide Training Institute — creating skilled employment pathways for hundreds of caregivers across underserved communities.His leadership has been recognized by the Guyana Chronicle, Caribbean Life, and Kaieteur News as an example of purpose-driven growth reshaping home care in America.
The Talented People Behind the Success of the Organization
Regional Vice president of Marketing and Business Development
The intake department guides families from first contact through eligibility review, onboarding steps, and start-of-care coordination.
The multi-state team coordinates operations, nursing, and HR support across Cottage Home Care locations outside New York.
The multi-state intake team guides families through referrals, eligibility review, and start-of-care coordination across regional Cottage Home Care offices.
Multi-State Billing & Payroll Manager
The multi-state billing and payroll team manages reimbursement, billing workflows, payroll processing, and financial operations for regional Cottage Home Care offices.
The HR team oversees recruiting, onboarding, employee support, and people operations across the organization.
The PCA department supports daily personal care operations, staffing coordination, and responsive communication with clients and families.
The HHA team leads aide coordination, schedule planning, caregiver guidance, and service quality across home health assignments.
The billing department manages claims workflows, invoices, reimbursement tracking, and financial processing.
The pre-billing team prepares documentation and authorization workflows before claims move into billing.
The nursing department coordinates clinical oversight, care plan follow-through, and communication between field staff and leadership.
The business development and quality assurance team drives growth, partnerships, and service quality across Cottage Home Care.
The Software and AI Automation team builds and maintains Cottage Home Care platforms, automation, and internal technology.
The Managerial Executive team supports senior leadership operations, cross-department coordination, and executive workflow management.
Executive support members help leadership stay organized through scheduling, communications, follow-ups, and cross-team coordination.
Administration associates support authorizations, security, and internal administrative operations.
Team Lead – Web Development, AI Automation & Digital Marketing
The digital marketing team supports campaign planning, online growth, content promotion, and brand visibility initiatives.
Receptionist coordinators manage incoming communication, front-desk workflow, and first-response support for clients and partners.
The IT team provides technical support, systems maintenance, and day-to-day technology operations.
